Mumbai Metro is giving its passengers the option of e-tickets through WhatsApp. With this, Mumbai Metro becomes the first mass rapid transit system (MRTS) to provide the facility of e-ticketing. Metro 1 offers QR based paper tickets, smart cards and also QR based UPI tickets.
Steps for e-ticketing:
- Passengers will have to WhatsApp “Hi” on 9670008889, OR they can also scan the QR code to receive the destination and origin options.
- Share the OTP at the ticket counter
- Passengers will receive a QR code along with the details of fare and destination.
- Passengers can scan at any automated fare gate.
A Metro official says that this app-based product has been created by the in-house team and has been implemented in the association along with technology partners.
